Peavey.com: Peavey Careers
Engineering
Peavey is a company dedicated to meeting the needs and demands of professional musicians, audio engineers, composers, and music lovers in general. Through research and development, we design innovative products incorporating advanced sound technology with the user's expectations in mind. Peavey's sound system products are designed and manufactured exclusively within our company, leading the industry in number of patents as well as trademarked and registered products.

Technical Communications Specialist

Summary

Provide technical writing to assist the engineering, operations and customer service staff in support of product releases and revisions. Help organize internal teams for processes and products by creating and maintaining documentation standards across various platforms. Must be able to conduct and maintain telephone, email and on-site contact and correspondence with system designers, integrators, contractors, consultants, end-users and Peavey staff as required for communications support.


Essential Duties and Responsibilities:

Include the following. Other duties may be assigned. Nothing in this job description reflects management’s assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.
  • Responsible for the authoring of all technical electronic documentation including help files, training resources and brochures for print regarding Engineering product releases.
  • Ensure documentation of Peavey products are accurately represented per authored releases at the design, integration and installation levels.
  • Must be able to advise specifying engineer where changes, revision or improvements are required in the hardware integration or in the design, programming and/or deployment of the software project.
  • Rapidly build technical working knowledge of MediaMatrix hardware and NWare software products, audio and media transport protocols, serial and network control protocols and communication, data networks and associated infrastructure as they apply to audio/visual, PA and communications systems integration.
  • Perform other tasks as assigned


Supervisory Responsibility

  • This position does not have supervisory responsibilities


Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Background in commercial audio visual design and depth of knowledge with data network design and configuration.
  • Demonstrate excellent written and oral communications skills, including the ability to convey complicated system design and programming elements in a useful and constructive manner.
  • A working knowledge of emerging digital media transport and system control protocols.
  • Exhibit use of industry specific terminology, conventions and applications as they apply to modern networked audio, video and communications systems.
  • Must possess a strong, working knowledge of personal computers and other platforms that support the software and networking connections to audio/visual products and systems.
  • Able to interpret and apply company policies and procedures, and respectfully suggest alternative constructive design advice.
  • Highly organized individual with the ability to reprioritize quickly as necessary.
  • Work independently and diligently to complete assigned tasks with minimum supervision.
  • Maintain sensitive confidential information representing the company’s best interest whenever possible.
  • Coordinate with other team members and management regularly on project queues to meet deadlines.
  • Convey a positive, friendly and professional culture through writing style


Education and/or Experience

  • Bachelor's degree (B.A. or B.S.) in Communications, Electrical Engineering or Computer Science from a four-year college or university; or equivalent from a technical school and minimum 4 years’ experience in similar position.
  • Minimum 2 years’ experience in a systems integration environment, preferably as a technical publications specialist.
  • Experienced in in AV or IT systems in a customer facing environment.


Communication/Language Skills

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Excellent communication skills are required to interact with upper management to promote ideas and transfer detailed knowledge to others and to respond to common inquiries from customers on most sensitive inquiries or complaints.
  • Ability to assist in the definition and documentation of support policies and procedures.
  • Seek help and support from team members and management when necessary.


Mathematical Skills

  • Ability to add, subtract, multiply and divide with units of measure, using whole numbers, common functions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


Computer Skills

  • Microsoft Office Suite – Proficiency in Word, Excel, PowerPoint and Outlook with all Email and Calendar functions related to CRM
  • Internet – Browsers, willing to train where not proficient with understanding of operating systems, networking technologies/protocols and software applications.
  • Authoring software such as Adobe Captive.
  • Social media platforms such as LinkedIn.


Certifications, Licenses, Registrations

  • None required


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This position occasionally requires an individual to stand, walk, and reach with hands and arms.
  • On a regular basis, an individual must be able to sit, use hands to finger, handle, or feel, use of close, color, and peripheral vision.
  • The ability to use depth perception and adjust focus is also required.
  • While performing the duties of this job, the employee is regularly required to talk or hear. At times this position will require lifting 10 to 25 pounds.


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines and may be exposed to moderate noise levels that are produced by this equipment.
  • On occasion, may be required to travel and assist at company trade shows or client locations.


Miscellaneous Criteria

  • POSITION TYPE: This is a full-time position
  • CORE WORK SCHEDULE: Core days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p/m. Occasional evening and weekend work may be required as job duties demand. Willingness to work flexible hours as needed.
  • RELOCATION: Relocation benefits are not offered for this position. Local candidates only
  • TRAVEL: Up to 10% of local and/or domestic USA travel can be expected.
  • PHYSICAL LOCATION: Lake Mary, FL



Peavey offers an excellent benefits package, competitive wages, and tremendous opportunities.

To be considered for this position you must submit a resume and cover letter with salary requirements. All correspondence will be held in strict confidence. Send to:

Human Resources Department (ER 17-001)
Peavey Electronics Corporation
5022 Hartley Peavey Drive
Meridian, MS, 39305-5022
Fax: 601-486-1633
E-mail: [email protected]
 

Software Engineer (Build & Test)

Summary

This position will have overall responsibility for development and maintenance of the software engineering build environment, and for building and maintaining the development servers. This position manages the software versioning, perform software integration testing, and manage software releases and supporting documentation.


Essential Duties and Responsibilities:

Include the following. Other duties may be assigned. Nothing in this job description reflects management’s assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.
  • Design and maintain the software build environment and configuration tools for embedded software.
  • Manage software versioning and supporting documentation for each release.
  • Build and maintain the software development repositories and the Concurrent Versions Systems.
  • Perform software integration testing per documented test plan.
  • Perform build environment migrations and back-ups in multiple locations.
  • Document and enforce change control procedures.
  • Maintain firmware configurations and testing processes with contract manufacturers.
  • Assist with technical documentation for each software release.


Supervisory Responsibility

  • This position does not have supervisory responsibilities


Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Skilled in managing and replicating a build environment for data integrity and safety.
  • Knowledge of building and maintaining a software development server environment.
  • Capable of improving software release cycle.
  • Capacity to manage a quickly changing environment and reprioritize as necessary.




Education and/or Experience

  • Bachelor's degree (B.A.) in Computer Science from four-year college or university; or equivalent from a technical school combined with four to six years of related experience.
  • Experience managing revision control in all phase of software development (SVN, GIF, etc.).
  • Experience managing an Agile Continuous Integration environment.
  • Minimum 5 years’ experience as a software engineer managing build and test environments.




Communication/Language Skills

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Excellent communication skills are required to interact with upper management to promote ideas and transfer detailed knowledge to others and to respond to common inquiries from customers on most sensitive inquiries or complaints.


Mathematical Skills

  • Ability to work with mathematical concepts such as probability and statistical interference, and fundamentals of plane and solid geometry and trigonometry.
  • Ability to apply concepts such as functions, percentages, ratios, and proportions to practical solutions.




Computer Skills

  • Microsoft Office Suite – Proficiency in Outlook with basic knowledge of Excel, Word and PowerPoint
  • Development – Build environments and embedded systems
  • Engineering – Proficient in C. C++ languages and Python and JAVA scripts managed databases
  • Internet – R&D on the Web




Miscellaneous Criteria

  • POSITION TYPE: This is a full-time position
  • CORE WORK SCHEDULE: Core days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p/m. Occasional evening and weekend work may be required as job duties demand. Willingness to work flexible hours as needed.
  • TRAVEL: Up to 10% of local and/or domestic USA travel can be expected.
  • RELOCATION: Relocation benefits are not offered, local candidates only
  • PHYSICAL LOCATION: This position is located at: 801 International Parkway, Ste 500, Lake Mary, FL 32746



Peavey offers an excellent benefits package, competitive wages, and tremendous opportunities.

To be considered for this position you must submit a resume and cover letter with salary requirements. All correspondence will be held in strict confidence. Send to:

Human Resources Department (ER 17-001)
Peavey Electronics Corporation
5022 Hartley Peavey Drive
Meridian, MS, 39305-5022
Fax: 601-486-1633
E-mail: [email protected]
 

Engineering Support Technician

Summary

Provide varying levels of technical support for hardware and software to commercial audio visual (AV) consultants and integrators in the application, programming and tuning of audio/visual (AV) and control systems with MediaMatrix hardware and NWare software. Technical support may be provided by telephone, electronic communications (email, chat, forums) or in person as required.


Essential Duties and Responsibilities:

Include the following. Other duties may be assigned. Nothing in this job description reflects management’s assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.
  • Maintain strong technical working knowledge of the MediaMatrix products, including all MediaMatrix hardware and peripherals, and all updates to MediaMatrix firmware and NWare software.
  • Provide prompt and professional assistance by phone, e-mail, and in person to designers, integrators, operators and systems maintenance personnel in the physical configuration and connection of MediaMatrix hardware components, in the programming and deployment of MediaMatrix audio/visual and control systems.
  • Assist in training consultants, integrators and maintenance teams in designing, programming and maintaining MediaMatrix hardware and software systems.
  • Stay current on industry trends by participating in education opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.
  • Maintain sensitive confidential information and represent the company’s best interest when communicating verbally and in person.


Supervisory Responsibility

  • This position does not have supervisory responsibilities


Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Background in commercial audio visual design with depth of knowledge in a data network design environment and/or troubleshooting and problem solving.
  • Capability to provide feedback and assistance in identifying and documenting to the MediaMatrix engineering team any product problems found during support activities.
  • Working knowledge of emerging digital media transport and system control protocols.
  • Aptitude for providing feedback and assistance in testing and debugging software release candidates and defining new products.
  • Proven ability to deliver positive, friendly and professional customer service with clients when identifying problems, researching and troubleshooting through corrective steps for software or hardware configurations.
  • Highly organized individual with the ability to reprioritize quickly as necessary
  • Ability to read blueprints and schematics.
  • Demonstrated use of graphic editing tools.


Education and/or Experience

  • Associate's degree (A.A.) in Electrical Engineering or Computer Science or equivalent from two-year college or technical school or six months to one year related experience and education.
  • Minimum 2 years’ experience in a systems integration environment, preferably as a systems designer or programmer.
  • Minimum 2 years’ experience in technical support or call center help desk 2 years’ experience in technical support call center help desk.
  • Experienced in in AV or IT systems in a customer facing environment.


Communication/Language Skills

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Excellent communication skills are required to interact with upper management to promote ideas and transfer detailed knowledge to others and to respond to common inquiries from customers on most sensitive inquiries or complaints.
  • Work independently and diligently to complete assigned tasks with minimal supervision.
  • Ability to assist in the definition and documentation of support policies and procedures.
  • Identify and suggest product improvements, revisions, and future product developments.
  • Seek help and support from team members and management when necessary.


Mathematical Skills

  • Ability to add, subtract, multiply and divide with units of measure, using whole numbers, common functions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


Computer Skills

  • Microsoft Office Suite – Proficiency in Outlook email with calendar functions related to CRM and basic knowledge of Excel, Word and PowerPoint.
  • Customer Relation Management (CRM) – General knowledge with call center experience
  • Internet – Browsers, willing to train where not proficient with understanding of operating systems, networking technologies/protocols and software applications.
  • Willing to train where not proficient understanding of operating systems, networking technologies/protocols and software applications.


Miscellaneous Criteria

  • POSITION TYPE: This is a full-time non-exempt position.
  • CORE WORK SCHEDULE: Core days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p/m. Occasional evening and weekend work may be required as job duties demand. Willingness to work flexible hours as needed.
  • RELOCATION: Relocation benefits are not offered for this position. Local candidates only
  • TRAVEL: Up to 10% of local and/or domestic USA travel can be expected. Additional travel may be required due to business necessity.
  • PHYSICAL LOCATION: Lake Mary, FL



Peavey offers an excellent benefits package, competitive wages, and tremendous opportunities.

To be considered for this position you must submit a resume and cover letter with salary requirements. All correspondence will be held in strict confidence. Send to:

Human Resources Department (ER 17-001)
Peavey Electronics Corporation
5022 Hartley Peavey Drive
Meridian, MS, 39305-5022
Fax: 601-486-1633
E-mail: [email protected]
 

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