Tech Tip/Tricks/FAQ

This forum is for discussions on all kinds of Peavey bass amplifiers.
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Roger Crimm
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Tech Tip/Tricks/FAQ

Post by Roger Crimm » Fri Apr 10, 2009 8:30 am

I will post some of the more frequently asked bass amplifier tech questions in this thread. If anyone has any suggestions for topics, post them or PM them to me.

You can see other general FAQs at this link:

http://www.peavey.com/support/faq/
Roger Crimm
Service Manager
[email protected]

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Roger Crimm
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Posts: 928
Joined: Wed Sep 10, 2008 3:03 pm
Location: Meridian, MS USA
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My amp is broken...Help!

Post by Roger Crimm » Fri Apr 10, 2009 8:34 am

Sorry, but we can't fix it on the forum, and you should not attempt to fix it at home.

From the Important Safety Instructions found in the back of every Peavey owners manual:

"The user should not attempt to service this equipment. Refer all servicing to qualified service personnel”.

Don't mess around with it! If you do, you risk damage to the amp, not to mention a safety hazard to yourself.
I am not trying to make the amp techs rich, nor do I get a kickback for posting this. I just want our customers to be safe and happy with their products.

My advice is to refer all servicing to qualified personnel. There are dangerous voltages present inside any electronic device, even if the unit is unplugged and the power is off. Do not attempt to service an amplifier yourself!
All Peavey dealers are Authorized Service Centers. We also have many independent Authorized Peavey Service centers. We are also offer factory service. With this level of service available, you should have no problem having your Peavey product serviced.


In other words, if you have to ask why your amp doesn't work, it is best to have a qualified repair tech take care of the problem.

If you need assistance finding a service center or dealer, you can use the Dealer/Service Center Locator here:

http://www.peavey.com/support/dealerlocator/

Select “Peavey Service Center” on the drop down menu.

You can also return it to the factory for service. The address is:

Peavey Service Center
412 Hwy 11-80 East
Meridian, MS 39301
Attn: Repair

* Please be sure to specify ATTN: REPAIR on any packages or labels. Include a note with a description of the problem. If you wish to get an estimate before any work is done, please indicate this in your note. No RA is required.


http://www.peavey.com/support/technotes/repair/faq.cfm

If we can be of further assistance, you can call Peavey Customer Service (toll free in the US) @ 1-877-732-8391.

Outside of the US and Canada, please contact your local Peavey Distributor for assistance.
Roger Crimm
Service Manager
[email protected]

User avatar
Roger Crimm
Member
Posts: 928
Joined: Wed Sep 10, 2008 3:03 pm
Location: Meridian, MS USA
Contact:

Re: Tech Tip/Tricks/FAQ

Post by Roger Crimm » Fri Apr 10, 2009 4:56 pm

PVTV is a great resource for tech tips, product demos, and artist interviews. There are frequent updates, so if you haven't checked lately you may be missing out.

Link:

http://www.peavey.com/pvtv/index.cfm
Roger Crimm
Service Manager
[email protected]

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