Get your Peavey gear repaired: find an authorized service center near you or ship your product to our factory repair department.

If you need assistance finding a service center or dealer, you can use the Dealer/Service Center Locator here:
Dealer Locator→

Check with your local Peavey dealer to confirm that they offer repair service, or select "Service Center" under dealer type before you search. This way, you will only see a list of dealers offering repair service and independent repair shops in your search results.

You can also return your product to the factory for service.

Shipping Address:
Peavey Service Center
Attn: Repair
710 A Street
Meridian, MS 39301

*Please be sure to specify ATTN: REPAIR on any packages or labels.

Include a note with a description of the problem.

If you wish to get an estimate before any work is done, please indicate this in your note. No Return Authorization is required.

For assistance/status of repairs for Peavey products and scheduling factory repair appointments, email: repair@peavey.com.

Outside the US, please contact your local Peavey Distributor for assistance.

FAQ

  • PHONE: 877-732-8391(toll free) and ask for repair assistance.
  • E-MAIL: repair@peavey.com
  • FAX: 601-486-1361
  • MAIL: PEAVEY SERVICE CENTER, ATTN: Repair, 710 A Street, MERIDIAN, MS 39301

Peavey Electronics does not require RA's when returning equipment for repair. Just attach a note to the unit containing the info stated below.

The return address must be a street address (P.O. Boxes are not acceptable).
Contact person and a daytime phone number.
The serial number and a copy of the sales receipt (if under warranty).
List special instructions. Examples: "Call with an estimate," or "return address is different from the address listed on the shipping label."
List any items included with the unit being returned. Example: "Please find one chassis with footswitch."

Peavey Service Center
Attn: Repair
710 A Street
Meridian, MS 39301

*Please be sure to specify ATTN: REPAIR on any packages or labels

Package the unit in a box with adequate packing material to insulate it from possible freight damage.

We ship and receive packages via UPS and FedEX.

The return shipping address and the Peavey Service Center address clearly stating ATTN: REPAIR.

Insure the contents for the full replacement cost should any damages occur.

Non-warranty: The purchaser assumes responsibility for freight to and from the factory.
Warranty: The purchaser assumes responsibility for freight to the factory. Peavey Electronics will return at our expense.

Each unit is shipped back to the address listed on the shipping label or the address listed in the special instructions.

We ship back using UPS Standard Ground unless specified otherwise in the special instructions.
Billing, for the repair and freight charges, can be applied to a credit card or returned C.O.D.

  • PHONE: 877-732-8391(toll free) and ask for repair assistance.
  • E-MAIL: repair@peavey.com
  • FAX: 601-486-1361
  • MAIL: PEAVEY SERVICE CENTER, ATTN: Repair, 710 A Street, MERIDIAN, MS 39301

Repair time varies but we strive to provide a two-week turnaround (not including shipping time).

Have the serial number handy and call (601) 483-5365 and ask for Customer Service.

First, reliable estimates cannot be given unless we have the unit in hand. To receive the estimate, include in your note a request for the estimate and a daytime phone number.